LiveSalesman

LiveSalesman is a leading provider of 24x7 Outsourced Multilingual Customer Support Call Centre and Technical Support for businesses globally. Currently we offer support in over 30 languages which include most of the major European and Asian languages such as Spanish French German Italian Portuguese Russian Chinese Arabic Korean Japanese. All our agents are natives and bilingual. We have over 18+ years of experience in the industry and our clients include some of the most revolutionary businesses that changed the world forever with their disruptive ideas. Our strength lies in our creativity and innovation and hence we focus on delivering high touch omni-channel customer experience and BPO services. We work with our clients as a strategic partner to enhance their customer support while making it much more cost and time efficient. We analyse the existing processes to identify challenges and areas for improvement. Using artificial intelligence driven technologies we help our clients automate things which don’t necessarily need human intervention so that the live customer service outsourcing team can channelise their time and efforts in doing what they are hired to do- deliver extraordinary customer experience and generate incremental revenue for you. We adopt a collaborative approach right from the initial project consideration to understanding your business requirements gauging your business goals setting up comprehensive process and training documentation and devising a plan to achieve the targets. Through our consulting services we share our knowledge and expertise with clients to solve business inefficiencies. Whether you are a big corporate looking or a small start-up we can offer a tailored solution to suit your specific needs and industry. Read more...