Answering Services Resources

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ShyftOff

Verified

5

ShyftOff simplifies on-demand staffing for call centers. We’re a GigCX solution designed to solve contact center CX challenges. Businesses can scale up or scale down their contact center staff to meet supply demand and surge response with top US-based talent. Our partners see an average savings of 35% when compared to what they spend in-house or with their BPO partners. Optimize your contact center staffing lower operating costs and improve customer experience with GigCX.

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Company Voice LLC

Verified

5

CompanyVoice is a certified women-owned full-service inbound and outbound contact center located in suburban Philadelphia. CompanyVoice delivers more than just a superior customer experience; we become a seamless extension of your business. Our Guiding Principles center around People Process and Technology.

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WCH Service Bureau Inc.

Verified

5

The leading partner of American healthcare practices providing medical billing credentialing and audit services for large and small medical groups. For 21 years WCH has proudly helped over 500 healthcare providers nationwide including private clinics hospitals laboratories imaging centers pharmacies and DME suppliers. What makes us special? It is simple- we deliver results. We are devoted and compassionate to our clients. Our team of experts is ready to help you. Contact us today!

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Voice Link of Columbus Inc.

Verified

5

Voice Link provides professional telephone messaging services using the state of the art technology. This technology coupled with network alliances provides us with the ability to establish and achieve measurable service levels as well as to adapt to new opportunities. An ideal business partnership achieves success while meeting the needs of the players. That is why we are committed to providing a source of value that drives ongoing benefits to the customer. Customer Service Is An Integral Part of Growing Business and Increasing Revenues Voice Link’s customer service call center services serve as an inbound call center for businesses of all sizes. Our web-enabled customer service call center services are ideal for technical support help desk lead generation calls or customer service inquiries. Exceed customer expectations by providing callers immediate access to talk to a call center agent in real-time – so they can receive the live assistance and technical support that they need. Our team of customer service agents is dedicated to providing accurate information while handling incoming calls professionally and improving customer satisfaction. A happy customer is a returning customer and at Voice Link our agent becomes your customer service representative. Companies that invest in improving customer experience have seen on average a: 42% improvement in customer retention 33% improvement in customer satisfaction 32% increase in cross-selling and up-selling Exception customer care not only improves your customer satisfaction but also improves your referral rate. Read more...

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Invensis Inc

Verified

5

Invensis is a leading business process outsourcing firm, providing an extensive range of services including IT, finance and accounting (F&A), revenue cycle management, transactional management, end to end e-commerce support, back office services, and more. Since 2000, Invensis has been catering to the diverse outsourcing needs of clients for multiple industries and constantly striving to add value to clients’ businesses.