Answering Services Agencies

Answering Services agencies help businesses provide specialised expertise and solutions. As organisations seek specialised expertise in professional services, partnering with experienced agencies provides access to dedicated professionals, proven methodologies, and scalable solutions.

Answering Services agencies may support a wide range of objectives, including strategic planning, operational support, specialised projects, and ongoing partnerships. Agencies vary in their strategic depth, execution capabilities, team structures, and engagement models, making careful evaluation important when selecting a partner.

This page provides an overview of answering services agencies operating across different markets. It includes publicly available information and contextual insights to help businesses understand the answering services landscape and compare potential partners based on scope, expertise, and alignment with business goals.

About Answering Services Services

Answering Services agencies work with organisations at different stages of growth, including startups, mid-sized businesses, and large enterprises. Engagements may focus on specific projects or ongoing partnerships depending on business objectives, internal capabilities, and budget considerations.

When evaluating answering services agencies, businesses should consider relevant experience, clarity of scope, communication practices, reporting transparency, and alignment with growth expectations.

ShyftOff - Agency Logo
Tampa, Florida, USA

ShyftOff simplifies on-demand staffing for call centers. We’re a GigCX solution designed to solve contact center CX challenges. Businesses can scale up or scale down their contact center staff to meet supply demand and surge response with top US-based talent. Our partners see an average savings of 35% when compared to what they spend in-house or with their BPO partners. Optimize your contact center staffing lower operating costs and improve custo... Read more

Answering Services
Assisttree - Agency Logo
Boca Raton, Florida, USA

Assisttree

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Assisttree is an emerging Virtual Assistant and Outsourcing company. Crafted and Nurtured by young and dynamic business leaders, Assisttree has a focussed spirit and a lofty objective: to Empower Start ups, Single Entrepreneurs, SMB’s/SME’s and provide ultimate cost efficient and budget-friendly solutions.We specialize in providing Virtual Assistance Services like Backend Business Support, IT Services, Administrative Tasks and Virtual/Remote Empl... Read more

Answering Services Email Marketing Social Media Marketing
Virtual Receptionist Pro - Agency Logo
Miami, Florida, USA

Virtual Receptionist Pro

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Virtual Receptionist Pro redefines your customer service experience ensuring no call goes unanswered and every client feels valued. Our tailored solutions including sophisticated call routing real-time message delivery and efficient appointment scheduling cater to businesses aiming for excellence without the expense of a full-time receptionist. Our professional team handles each call with personalized attention offering services from personalized... Read more

BPO Telemarketing Answering Services Call Centers
Perfect Data Entry - Agency Logo
Bradenton, Florida, USA

Perfect Data Entry

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Perfect Data Entry provides speedy and efficient data management solutions at competitive prices. Whether you need fast and accurate data entry or have a complex coding or designing assignment our team of dedicated professionals will take care of it. By partnering with us you’ll gain an entire back office team to support your business at a far lower cost than hiring full-time employees. Our team maintains a diverse skill set including data entry ... Read more

Call Centers Telemarketing Answering Services BPO
XACT - Agency Logo
Orlando, Florida, USA

XACT has been providing contact center solutions for more than 24 years. Our experience provides a seamless cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication.

Call Centers Human Resources BPO Telemarketing Answering Services
Intercept of Florida - Agency Logo
Fort Myers, Florida, USA

Intercept of Florida

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INTERCEPT is a 24/7 answering service located in South Florida with a focus on medical answering services and law firm answering services. We are committed to becoming your phone answering partner understanding your business and offering you industry-specific expertise. Every live answering agent is trained extensively with quality control assured through monitoring. We hire multi-lingual telephone service representatives. Businesses need a reli... Read more

Answering Services
AU Telecom LLC - Agency Logo
Miami, Florida, USA

AU Telecom LLC

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AU Telecom is a top-notch call center service provider. From predictive dialer to bulk SMS we cover it all. Our experts think out of the box to come up with the latest technology in the telecommunications industry. Exceptionally cheap services are our trademark and we strive to provide you extremely budget-friendly rates that help you purchase without much investment. AU Telecom is a team of creative minds who work together to increase business ... Read more

Telemarketing Answering Services
Reception 24/7 - Agency Logo
Orlando, Florida, USA

Reception 24/7

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Every missed call is a missed opportunity. We train a dedicated team of receptionists to learn the ins and outs of your business so we can provide your customers—and potential customers—with a quality experience every time they call. Our receptionists can take messages transfer calls book appointments screen telemarketers and robocalls qualify leads and so much more! We have plans to fit any budget and work with businesses of every size. We’re... Read more

Answering Services
PATLive - Agency Logo
Tallahassee, Florida, USA

PATLive is a virtual receptionist and call answering service designed to help your business sound its best 24/7. Just like a front-office receptionist PATLive virtual receptionists will greet callers with a fast answer and friendly service patching calls through when you’re available and taking a message when you’re not. And if you need more than just the basics our receptionists can also help with frequently asked questions lead collection appo... Read more

Answering Services BPO Call Centers
Hunter Warfield - Agency Logo
Tampa, Florida, USA

Hunter Warfield

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Hunter Warfield provides revenue recovery services. We are known for our innovative technology and respectful approach that when combined ensures your integrity is maintained while delivering the highest recovery rate for your bottom line. Hunter Warfield aims to provide you with excellent service and results. As the nation’s most trusted revenue recovery partner we aim to rebuild your bottom line while taking care of you with superior service o... Read more

Answering Services
Sunshine1 - Agency Logo
Coral Gables, Florida, USA

Sunshine1

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Sunshine Communication Services Inc. providing professional bilingual English and Spanish answering service for over 40 years. Sunshine is DEDICATED TO PERFECTING THE ART OF TELEPHONE CUSTOMER SERVICE. Basic info: Free trial 30 mins for $39.95/mo Monthly subscription Silver: 40 mins for $39.95 Gold: 70 mins for $60.00 Platinum: 200 for $160.00 Diamond: 325 for $240.00

Call Centers Answering Services BPO
ALPHA BPO Corp - Agency Logo
Miami, Florida, USA

ALPHA BPO Corp

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We’ve compiled a packet of resources to provide a framework and clear path for success since the first meeting and beyond. Our experience includes managing projects for software providers, credit bureaus, retailers, order taking and logistics. We guarantee a custom recruited Customer Support Team, 100% dedicated to your business so that our agents become an extension of your team.

BPO Telemarketing Digital Strategy Answering Services Call Centers
Arise - Agency Logo
Miramar, Florida, USA

Arise Virtual Solutions connects your brand with the largest network of gig-economy Service Partners in the BOP industry. Innovations in dynamic scheduling can deliver up to 600% intraday flex so you can be there for your customers. Highly innovative virtual learning programs keep you aware of customer needs so you can increase share of wallet and revenue. Service Partners select companies they have a passion for and deliver personal care that cr... Read more

Call Centers Telemarketing BPO Answering Services
Sage Outsource Solutions - Agency Logo
Pompano Beach, Florida, USA

Sage Outsource Solutions

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Sage Outsource is a 100% US-Based boutique B2B and B2C customer contact center. Family owned and operated for over 15 years Sage handles thousands of multilingual end-user contacts daily via phone chat email/ticket and social media channels. Our passion is providing the best customer experience possible and increasing the lifetime value of our client's customers. Our people are our difference. We have worked tirelessly to develop a diverse fun a... Read more

Telemarketing Answering Services
Oak Street Technologies - Agency Logo
Orlando, Florida, USA

Oak Street Technologies

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Oak Street Technologies is a leading provider of comprehensive digital transformation and business process management solutions. We specialize in delivering end-to-end services that empower companies regardless of size or industry to streamline their operations enhance productivity and drive sustainable growth. With a global reach and a commitment to excellence we are dedicated to transforming businesses into agile efficient and future-ready orga... Read more

Answering Services Telemarketing
Imagenet LLC - Agency Logo
Tampa, Florida, USA

Imagenet LLC

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Headquartered in Tampa Florida Imagenet was founded in 2000. Imagenet prides itself on being a local provider of services through its nationwide branches. Our success is built upon our collaborative approach to engage and deliver solutions to our trusted client partners. Imagenet offers client managed solutions meaning your organization only needs to supply the business rules. We provide the tools infrastructure personnel and subject matter exper... Read more

BPO Call Centers Answering Services
Hotel QA - Agency Logo
Tampa, Florida, USA

Hotel QA specializes in providing top-notch call center solutions exclusively for independent hotels. Our services include handling overflow overnight and 24/7 reservations ensuring no booking opportunity is missed. Our team is expertly trained in the leading Property Management Systems (PMS) for independent hotels as well as various integrations guest messaging systems and door lock integrations. With AI-assisted tools we efficiently manage FAQs... Read more

Answering Services
Answering Service Care - Agency Logo
Margate, Florida, USA

Answering Service Care

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Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide serving all industries including law firms doctor's offices insurance agencies financial advising firms and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ NC and FL. As a third-generation family business ASC was built with a strong business culture centered around people with many relationships la... Read more

Answering Services BPO Call Centers
Answer Assist LLC - Agency Logo
Palm Beach Gardens, Florida, USA

Answer Assist LLC

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Answer Assist is an inbound answering service specifically catering to the behavioral health industry. When an individual in crisis reaches out to your program Answer Assist's compassionate behavioral health specialists ensure their first impression of your company is one consistent with your commitment to providing top-notch care from the first call.

Answering Services
Global Call Forwarding - Agency Logo
Delray Beach, Florida, USA

Global Call Forwarding

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Global Call Forwarding was launched in 2007 with the goal of becoming an exclusive outlet for international toll-free and local numbers worldwide. The parent company United World Telecom (UWT) was founded in Florida US in 1996 and originally operated as a callback service provider. Global Call Forwarding is currently a leading provider of local and toll-free numbers in the US and international markets. We offer various advanced cloud communicatio... Read more

Telemarketing Answering Services Call Centers BPO
Ansafone Contact Centers - Agency Logo
Ocala, Florida, USA

Ansafone Contact Centers

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Ansafone is a 24/7/365 US-based call center service provider and BPO company leading successful businesses toward a premier customer experience. We’ve been there for your customers around the clock with the courteous help and expert knowledge they need to stay engaged with your business. Thanks to over 50 years of call center experience we can deliver the exact tools technology and staff you need to operate an essential call center and BPO servic... Read more

Answering Services BPO Call Centers Telemarketing
Global Response - Agency Logo
Margate, Florida, USA

Global Response

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Global Response was founded in 1974 by Herman Shooster who learned about customer care long before he started Global Response. We offer a full range of contact center services including high-touch customer care inbound sales order processing chat email SMS text and social media support. Global Response is a true contact center going beyond traditional call center services to interact with your customers via any channel they choose.

Call Centers Answering Services Managed Service Providers Telemarketing BPO
Remote CoWorker - Agency Logo
Hollywood, Florida, USA

Remote CoWorker

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Remote CoWorker is a blue-chip BPO that hasn’t forgotten its boutique roots. We’ve been serving clients since 2007 in multiple industries. You can rest assured that our experience can become your next best asset when choosing our team for your next task! We’ll help you find the best 24/7 virtual professionals who can take your project to the next level. When you work with our virtual professionals you receive services from individuals with the ... Read more

Call Centers Telemarketing Answering Services Human Resources BPO
Rubbics - Agency Logo
Pensacola, Florida, USA

Welcome to Rubbics, your premier destination for comprehensive digital marketing solutions. As a leading Digital Marketing Agency, we specialize in providing top-notch digital marketing services, including social media management services, social media marketing services, search engine optimization services, and website designing services. Our expertise extends to lead generation services, ensuring maximum conversion rates for your business. Addi... Read more

Social Media Marketing Digital Marketing Answering Services Content Marketing Full Service Digital
Anex Office - Agency Logo
Miami, Florida, USA

Anex Office

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ANEX OFFICE suites are fully equipped offices with cutting edge features and technology as well as a positive professional atmosphere for all of our tenants. We take great effort to provide unmatched levels of individual customer service!

Answering Services
UAM - Agency Logo
Miami Beach, Florida, USA

UAM has more than 15 years of experience providing outsourced business services (BPO) to small and medium companies in the United States and around the world. Headquartered in San Salvador El Salvador our award-winning team members are college-educated fully bilingual (English/Spanish) and with backgrounds in business marketing customer service finance design and development lead generation and sales. UAM serves over 300 clients in the United S... Read more

BPO Call Centers Answering Services Telemarketing
Evateck - Agency Logo
Fort Lauderdale, Florida, USA

Evateck is dedicated to offering tech firms and online business effective and dependable outsourced support services. In our commitment to maintaining the highest standards of quality we currently onboard only TWO clients each month. Whether you require a dedicated phone line or an advanced CRM system we are equipped to meet these needs. Along with these specific solutions we offer a comprehensive support package tailored to your requirements.

Managed Service Providers Staff Augmentation Answering Services Call Centers BPO IT Services +1 more

FAQs about Answering Services Agencies

What do answering services agencies do?

Answering Services agencies provide specialised expertise and services to help businesses achieve their objectives in this domain. Their work typically includes strategy development, project execution, ongoing management, and performance optimisation.

What services are commonly offered by answering services agencies?

Services vary by agency but typically include strategic consulting, project-based work, managed services, and training. The exact mix depends on the agency's focus, expertise, and client needs.

How can businesses evaluate answering services agencies?

Businesses often evaluate agencies based on experience with similar industries or business models, case studies and references, clarity of deliverables, communication practices, and alignment with project objectives and budgets.

What pricing models do answering services agencies typically use?

Common pricing models include monthly retainers, project-based fees, hourly rates, or hybrid structures. Pricing varies based on scope, duration, complexity of the engagement, and the agency's expertise level.

Do answering services agencies work with startups and small businesses?

Some agencies focus on startups and small businesses, while others primarily serve mid-market or enterprise clients. Suitability depends on the business's growth stage, budget, and required level of support.

How long does it take to see results from answering services services?

Timelines depend on the nature of the engagement. Some projects may deliver quick wins within weeks, while strategic initiatives may require several months to show measurable impact.

What should businesses consider when selecting a answering services agency?

Key considerations include relevant industry experience, team expertise, communication style, project management approach, pricing structure, and cultural fit. Requesting case studies and references can help validate agency capabilities.