Answering Services Agencies

Answering Services agencies help businesses provide specialised expertise and solutions. As organisations seek specialised expertise in professional services, partnering with experienced agencies provides access to dedicated professionals, proven methodologies, and scalable solutions.

Answering Services agencies may support a wide range of objectives, including strategic planning, operational support, specialised projects, and ongoing partnerships. Agencies vary in their strategic depth, execution capabilities, team structures, and engagement models, making careful evaluation important when selecting a partner.

This page provides an overview of answering services agencies operating across different markets. It includes publicly available information and contextual insights to help businesses understand the answering services landscape and compare potential partners based on scope, expertise, and alignment with business goals.

About Answering Services Services

Answering Services agencies work with organisations at different stages of growth, including startups, mid-sized businesses, and large enterprises. Engagements may focus on specific projects or ongoing partnerships depending on business objectives, internal capabilities, and budget considerations.

When evaluating answering services agencies, businesses should consider relevant experience, clarity of scope, communication practices, reporting transparency, and alignment with growth expectations.

Redding Answering Service - Agency Logo
Redding, California, USA

Redding Answering Service

View Profile

Redding Answering Service a Call Center Sales Pro Company is a full-service English/Spanish bilingual answering service based in Redding California. We provide professional answering service to businesses and busy professionals in the Northern California Bay Area across the country and around the globe. With a 45-year legacy of continuous service Redding Answering Service stands by to meet the telephone communications and messaging needs of our c... Read more

Answering Services
Telecom Inc. - Agency Logo
Oakland, California, USA

Telecom Inc.

View Profile

Telecom Inc. is a premier provider of outsourced contact center solutions. Based in the San Francisco Bay Area and in business since 1993 we are privately owned and operated. We operate as a mid-size boutique provider offering both the personal attention our partners require and the capacity to support their growth needs. All Telecom Inc. employees are located in the United States and are specialists offering experience maturing and education to... Read more

Answering Services BPO Telemarketing Call Centers
Donna Digital Receptionists - Agency Logo
Sausalito, California, USA

Donna Digital Receptionists

View Profile

Donna Digital is the ONLY live call answering service designed exclusively for financial and professional service firms to help you grow your business and never miss another business call. Receptionists are a luxury for some—they’re a necessity for most. Don’t waste any more time on screening phone calls that don’t turn into clients. Donna Digital is the virtual receptionist that guarantees your clients will always get the attention they deserve ... Read more

Answering Services
Cleverly - Agency Logo
Los Angeles, California, USA

Cleverly's expertise for B2B companies: LinkedIn Advertising LinkedIn Lead Generation Cold Email Outreach White-label Lead Generation LinkedIn Recruiting Google Ads Management Over 1,000+ five-star client reviews on Trustpilot & Clutch.

Answering Services Digital Marketing Email Marketing BPO Call Centers Social Media Marketing +1 more
31West Global Services - Agency Logo
San Francisco, California, USA

31West Global Services

View Profile

Call Center Outsourcing Helping You Reduce Cost & Grow ✓ Start at $4.99 /hr ✓ 24/7/365 Operations ✓ 14th year in Service ✓ No Compromise on Quality ✓ Phone Email Live Chat & Social Media We help our clients grow at 70% lower cost.

Telemarketing Answering Services
Virtual Legacy Partner - Agency Logo
Redding, California, USA

Virtual Legacy Partner

View Profile

Empowering Entrepreneurs with AI-Enhanced Virtual Assistance Our mission is to help entrepreneurs and business leaders achieve financial freedom and reclaim their time by leveraging the power of artificial intelligence (AI) and a dedicated team of experts. Why Choose Virtual Legacy Partner? We stand out by integrating the latest AI technologies into our services and combine them with the most qualified and experienced VA's ensuring the highest... Read more

BPO Call Centers Human Resources Telemarketing Answering Services
RCM Centric - Agency Logo
San Jose, California, USA

RCM Centric

View Profile

RCM Centric Medical Billing Service is an end-to-end revenue cycle management solution for more than 45+ specialties. With 9+ years of medical billing experience our team is equipped with advanced technology and operational excellence to take your billing operations forward whether you are a multi-specialty group or a solo practice. Outsource your medical billing to a top-ranked medical billing provider for an end-to-end RCM EHR and practice mana... Read more

Telemarketing Answering Services
Kareo - Agency Logo
Irvine, California, USA

Kareo is the only cloud-based and complete medical technology platform purpose built to meet the unique needs of independent practices. Today we help over 40000 providers in all 50 states run more efficient and profitable practices while delivering outstanding patient care. In 2016 Kareo introduced the first technology platform that helps independent practices find more patients manage their care with a fully certified and easy to use EHR and get... Read more

BPO Call Centers Answering Services
Subtle Insight Solutions - Agency Logo
Orange, California, USA

Subtle Insight Solutions

View Profile

Subtle Insight Solutions is a contact center that works with clients to strengthen their overall performance. Our senior level executives specialize in executive coaching customized training quality assurance sales and collection techniques. Our staff is well trained and versed in Federal and State laws governing debt collection lead generation sales and customer service.

Answering Services
physicians management network inc - Agency Logo
Laguna Hills, California, USA

physicians management network inc

View Profile

Full medical coding and billing company. Services we provide include: medical claim coding and billing to various insurance companies on behald of providers. Provider Credential and contracting with insurance companies Medical claim process auditing Account Receivable Management Patient Collection Management & Solution Physician Services

Answering Services
Call24 Communications - Agency Logo
Pleasant Hill, California, USA

Call24 Communications

View Profile

Family owned and operated for over 30 years. Many times the choice of a call center is a quick one. It is often driven by cost. In reality this will be the company that answers your phone representing you and your company. What separates the quality of services? There are many different aspects that need to be looked at. The first is- who are the owners? Wendie Zimmerman started Call24 in 1977. She brought her son Scott Zimmerman into the busines... Read more

Answering Services
InteliKinect - Agency Logo
San Diego, California, USA

InteliKinect

View Profile

InteliKINECT’s robust lead conversion program advances the sales pipeline by promptly contacting each lead and documenting outcome results. Utilizing an efficient client management process and securing lead data InteliKINECT allows your company to focus on its particular sales scenario effectively and efficiently closing more deals.

Answering Services
Wing Assistant - Agency Logo
Berkeley, California, USA

Wing Assistant

View Profile

Use your dedicated assistant to help you focus on your core activities by having them take over busy work such as Basic Research Data Entry Social Media Management Lead Generation etc. You can imagine your Wing assistant as an affordable team member whom you can rely on to take care of all the menial work while you do the important things to grow your business.

Telemarketing Answering Services BPO Call Centers
BillingParadise - Agency Logo
Diamond Bar, California, USA

BillingParadise

View Profile

BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices hospitals clinics and independent medical practice practices to run a healthcare organization without the pressure of working for a certain bottom-line. BillingParadise pushes the envelope to deliver revenue cycle management services that empowers medical practices to stay on top of financial and regulatory challenges. We’ve ta... Read more

Answering Services Call Centers BPO Telemarketing
Excel Telemessaging - Agency Logo
Irvine, California, USA

Excel Telemessaging

View Profile

Excel Telemessaging was founded on the principle that every client will receive exceptional service at a reasonable cost. Our management team has combined experience of over 85 years in the answering service industry. When the image of your company depends on how your telephone is answered your answering service must be as professional as you and your staff. Excel prides itself on attention to every detail from agent training to maintaining accu... Read more

Call Centers Answering Services
Tel-Us Call Center - Agency Logo
Los Angeles, California, USA

Tel-Us Call Center

View Profile

Every account is customized to fit the call center needs of our clients. We assist many businesses of all types with their inbound calls. Whether your need is for us to take basic messages dispatch emergencies handle order taking provide customer care or help visitors using web chat we can help you grow! We will successfully take good care of your customers! Available 24/7/365 our bilingual staff are here answering our customers' calls. Tel-Us Ca... Read more

Answering Services
Alorica - Agency Logo
Irvine, California, USA

We’re a company that does one thing—we make lives better…one interaction at a time—for our clients customers colleagues and communities. And we do it by relying on our people and leveraging the process tools and technologies needed to deliver an insanely great customer experience. Every day we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it too.

Answering Services Telemarketing BPO
All Bay Answering Service - Agency Logo
Antioch, California, USA

All Bay Answering Service

View Profile

We love our customers so feel free to visit during normal business hours. Even though we are here 24 Hours A day 7 days a week are office is only open to visitors Monday through Friday from 9:00 am to 6:00 pm for security purposes. Our 24/7 Answering Service is all about customer service helping you manage cover and attend to your buisness. We Pride ourselves on being a family owned and operated buisness.

Answering Services
Valoroo - Agency Logo
San Diego, California, USA

Valoroo is a global leader in outsourcing offering tailored offshoring and nearshoring solutions to businesses worldwide. Specializing in Business Process Outsourcing (BPO) we provide top-tier logistics support back office services customer support and other essential outsourcing solutions. Our offshore staffing and virtual assistant services enable companies to scale efficiently while reducing costs. Ranked #290 on the prestigious Inc. 5000 list... Read more

BPO Answering Services Telemarketing
Q-vantage - Agency Logo
Riverside, California, USA

Q-vantage

View Profile

With a Global Footprint, Q-vantage offers Custom Software Development, Mobile App Development, Cloud Services, SaaS, Digital Marketing, & Web Development solutions. Call for a free quote.

Social Media Marketing HR Outsourcing Answering Services
NETbilling - Agency Logo
Santa Clarita, California, USA

NETbilling

View Profile

Since 1998 NETbilling has provided transaction processing services to thousands of internet merchants and companies of all sizes. NETbilling's flexible solutions process credit cards electronic checksand telephone orders and work with any business model including internet broadband wireless call centers and retail establishments. NETbilling facilitates merchants every step of the way from merchant account acquisition to final implementation train... Read more

Call Centers BPO Answering Services
Connempathy - Agency Logo
Chula Vista, California, USA

Connempathy

View Profile

At Connempathy we believe in providing our clients with a simple and efficient process for creating a one-of-a-kind customer experience. Just a few of our services offered: customer support agents chat & voice inbound sales tech support and a wide variety of professional services. Our process consists of three main steps each designed to ensure that your project is completed on time on budget and to your exact specifications. With multiple globa... Read more

Call Centers Answering Services
Answering365 - Agency Logo
Los Angeles, California, USA

Answering365

View Profile

Why Partner With Answering365 We are Your First Line of Defense We understand that we are your first line of defense and will assist you with your ability to scale up or down as required. We are committed to developing a long-term relationship with our clients and look forward to being a valuable resource and partner for years to come. As your strategic partner Answering365 delivers a first-class caller experience — Every time Every call. You ... Read more

BPO Call Centers Answering Services
MyOutDesk - Agency Logo
Sacramento, California, USA

MyOutDesk

View Profile

MyOutDesk is a leading virtual assistant company offering a dynamic workforce to businesses across healthcare real estate legal IT and more( over 6500 clients globally). Founded in 2008 MyOutDesk specializes in cost-effective and scalable virtual staffing solutions allowing businesses to optimize operations streamline workflows and achieve their goals.

Call Centers Answering Services BPO Human Resources
Helplama - Agency Logo
Walnut, California, USA

We provide specialist & tested US-based live chat email and voice support agents who will serve as an integrated extension to your own internal team. Dedicated Customer Support as a Service

Answering Services Telemarketing Call Centers BPO
Xync Inc. - Agency Logo
Marina del Rey, California, USA

Xync Inc.

View Profile

Xync Inc. was conceptualized by Marketing and Service professionals from different data and service companies. The collaboration happened through shared experiences with the desire to improve and make the BPO processes better for our clients the overall treatment and atmosphere of the workplace its employees and continue innovating for the best practices based on industry standards. Overall maintaining the company mantra of being the better provi... Read more

BPO Answering Services Call Centers
RemoteReps - Agency Logo
Encinitas, California, USA

RemoteReps

View Profile

Our complete managed-services can provide your growing business with a scalable guaranteed-to-perform remote workforce. We alleviate the burden of hiring–from recruiting and interviewing to training and management–allowing you to stay focused on the results. Recruiting & Hiring We actively nurture a global network of experienced professionals putting the top talent at your fingertips. Planning Script development campaign guidance and other bes... Read more

Call Centers Answering Services Telemarketing BPO AR VR
Calltastic - Agency Logo
Santa Monica, California, USA

Calltastic

View Profile

Traditional outsourcing doesn't work for startups and small businesses. Calltastic is the industry’s first customer contact solutions provider that combines intensive consultative support with our customer contact solutions. Our unique partnership approach combines the best of both worlds to set up a future proof sales or support team for your venture. Let our team of entrepreneurs and contact center industry experts turn your growing pains into ... Read more

Call Centers Answering Services Telemarketing
Helpt - Agency Logo
Irvine, California, USA

Have Helpt’s technical experts support your customers 24x7x365 so you can stay focused. Our on-shore agents offer support by phone chat remote desktop and even on-site.

Telemarketing Answering Services
KoalifiedLeads - Agency Logo
Los Angeles, California, USA

KoalifiedLeads

View Profile

Koalified Leads has been a long-time trusted provider of top quality prospect information for international B2B vendors. Our wide industry coverage is global but all the while, we’ve maintained the same, tried-and-tested lead nurturing techniques that got us here. We’ve delivered prime and exclusive prospect information for just about any company. We can find you the next set of opportunities you need to grow your business further. We comply with... Read more

Answering Services Telemarketing Social Media Marketing
Boldr. - Agency Logo
Santa Monica, California, USA

Boldr believes talent is equally distributed but opportunity is not. It is changing that paradigm building global teams through ethical talent outsourcing. As the first and largest global B Corp Certified BPO and the first B Corp Certified BPO in the Philippines Boldr is committed to social and environmental responsibility. Established in 2017 Boldr serves 100+ client partners via 1500 team members in 5 countries with 7 city locations in 10+ la... Read more

Answering Services Call Centers BPO
Answer California - Agency Logo
El Cajon, California, USA

Answer California

View Profile

Professionalism plays an integral part in providing superior customer care. Your customer and prospects will feel comfortable choosing and staying with your business. One phone call is all it takes to make your customers satisfied that a competent helpful person provided the assistance they needed. Our talented staff adapt to the needs of your business and clients. People Your customers will receive a real treat – an actual caring human being a... Read more

Call Centers Answering Services BPO
Zventus - Agency Logo
Los Angeles, California, USA

Zventus is a global services provider of management consulting staffing solutions and outsourcing services that empower organizations to innovate improve and grow their business. As a certified SOC2 and HIPAA/HITECH solutions provider data security and client trust are fundamental to everything that we do. Our unique client-partner approach along with our deep domain expertise aligns goals and objectives. Essentially your business mission becom... Read more

Call Centers Answering Services BPO Telemarketing
89Bots.com - Agency Logo
Manhattan Beach, California, USA

89Bots.com

View Profile

We are a Messenger Marketing Automation studio specializing in strategy and implementation of your full customer journey tech integrations and of course your Chatbots development. We specialize in helping service companies coaches consultants influencers and businesses to generate leads and creating conversations that convert using ChatBots.

BPO Answering Services Call Centers
CloudVO - Agency Logo
San Francisco, California, USA

CloudVO is an online provider of virtual office services meeting rooms coworking spaces private office space and other workplace services delivered locally by close to 1000 flexible office space providers around the globe who partner with CloudVO. This global network of professional workplaces enables CloudVO to support mobility remote workers and distributed workforces for everyone’s benefit.

Answering Services Call Centers
Fratzke Media - Agency Logo
Fullerton, California, USA

Fratzke Media

View Profile

Fratzke Media is a Digital Marketing Consultancy laser-focused on your return on investment through our Digital Marketing Consulting Partnerships and Solution Engineering. Reap the reward of a 360-degree strategy. Whatever your industry - retail manufacturing e-commerce construction entertainment or beyond. Our Consulting Partnership helps you get a deeper understanding of your digital marketing strategy and drive results.

Answering Services Email Marketing Content Marketing
Calltastic - Agency Logo
Santa Monica, California, USA

Calltastic

View Profile

Calltastic Ventures is a global team of successful entrepreneurs industry veterans and customer experience fanatics disrupting the traditional outsourcing paradigm. We work with startups and growing ventures to help turn your growing pains into rapid growth. We work with you to create a turnkey foundational operational system that help you scale and grow. What makes us different is that we will take you on as a client with just 1FTE - and thru ... Read more

Answering Services Telemarketing
Phone Ware - Agency Logo
San Diego, California, USA

Phone Ware

View Profile

Phone Ware® is a full-service state-of-the-art integrated call center. We offer a blended suite of solutions for programs that involve outbound and inbound calling email sales and customer care interaction. Today organizations around the globe partner with Phone Ware to deliver performance driven programs for their customers.

Answering Services Telemarketing
Agently.ai - Agency Logo
Los Angeles, California, USA

Agently.ai

View Profile

Agently combines human expertise and AI to deliver exceptional customer service in the travel industry. Our team is behind award-winning travel companies worldwide like Kayak and WOWFare. We provide 24/7 coverage through all communication channels and use the best technological solutions to nourish relationships with your clients. An ideal scaling solution for developing companies or the ambitious ones who aspire to provide trademark customer ser... Read more

Telemarketing Answering Services
Numa - Agency Logo
Oakland, California, USA

Numa is a new kind of answering service that gives your customers instant accurate responses for one low monthly rate — plus no hidden fees or contracts. Instantly greet callers engage customers in text conversations and automate tasks and followups. View detailed real-time conversation records to keep a pulse on the customer experience and update automatic responses to ensure customers get a helpful answer every time. Try Numa for free today!

Answering Services Call Centers BPO
Bristol Healthcare Services - Agency Logo
Cerritos, California, USA

Bristol Healthcare Services

View Profile

Bristol Healthcare Services is a premier medical billing medical coding and revenue cycle management company. We are a national service provider with clients spread all over the country. We are committed to ensuring that our clients receive the highest quality services and optimal reimbursement. We are dedicated to making sure our clients get paid accurately and on time. We understand each client is unique and customize our process plan to suit t... Read more

Answering Services Telemarketing
Z4 Tech Medical Solutions - Agency Logo
Palmdale, California, USA

Z4 Tech Medical Solutions

View Profile

Z4 Tech Medical Solutions offer Medical Front Office Medical Billing Services Coding (CPT & ICD) Healthcare Revenue Cycle Management Prior Authorization Medical billing Services for Small Practices Virtual Assistant Population Health Management Medical Billing Companies Credentialing Value-based care ACO healthcare Quality care Business Development RCM Eligibility Services Z4 Tech Medical Solutions based in California USA and Bahrain Middle East... Read more

Answering Services BPO Telemarketing
Convoso - Agency Logo
Los Angeles, California, USA

Convoso's cloud-based contact center software generates and converts more leads faster with built-in AI using multiple communication channels. Launch your marketing campaigns by creating a sequence of follow-up events consisting of calls text messages (2-way) ringless voicemail drops emails or broadcast messages. Deliver the right message at the right time using the right channel. Convoso provides quick and easy-to-use tools to ensure your busine... Read more

Telemarketing Email Marketing Content Marketing Mobile And App Marketing Answering Services
transcosmos - Agency Logo
Gardena, California, USA

transcosmos

View Profile

Transcosmos launched its operations in 1966. Since then we have combined superior people with the latest technology to enhance the competitive strength of our clients' companies by providing them with superior and valuable services. We currently offer Cost Reduction Services and Sales Expansion Services. We continue to pursue operational excellence by providing these services through our 171 locations in 31 countries with a focus on Asia.

BPO Answering Services Telemarketing
Alert Communications - Agency Logo
Camarillo, California, USA

Alert Communications

View Profile

Alert Communications is the #1 legal call answering and intake service for attorneys and law firms throughout the country. Our bilingual specialists handle work across personal injury accident medical malpractice corporate law immigration mass tort and other legal sectors. Our products and services integrate directly with clients’ law practice management intake and CRM platforms. We help law firms increase revenue maximize marketing spend and gro... Read more

Answering Services Call Centers BPO Telemarketing
CallCreatorPlus - Agency Logo
Marina del Rey, California, USA

CallCreatorPlus

View Profile

CallCreatorPlus is a one-of-a-kind telecom and technology company. And we have created a product that is revolutionizing marketing for insurance agents. CallCreatorPlus is first-to-market with this new technology and it will replace widely-used models such as internet leads live transfers and agent cold calling. CallCreatorPlus is perfect for insurance agencies looking for aggressive growth or already operating at high volume. Our proprietary i... Read more

Answering Services
Wave Representatives - Agency Logo
San Diego, California, USA

Wave Representatives

View Profile

Wave Representatives provides revenue acceleration for technology companies through software playbooks messaging onboarding and our sales as a service.

Direct Marketing Answering Services
Rush Order - Agency Logo
Gilroy, California, USA

Rush Order

View Profile

Rush Order provides highly flexible and scalable order fulfillment and customer support solutions to the world's fastest growing brands. Let Rush Order take your customer experience to the next level.

Telemarketing Fulfillment Answering Services
Phone Net - Agency Logo
San Diego, California, USA

Phone Net

View Profile

Phone Net is a full-service state-of-the-art integrated call center that serves the cable industry. Our specialty involves outbound and inbound calling chat sales and customer care interaction. Phone Net recognizes that to your customers and future customers your value is represented not only by attractive brochures or trendy television advertisements but through your telephone sales engine: How we sound how we care what we know and how we can re... Read more

Telemarketing Answering Services
TaskUs - Agency Logo
Santa Monica, California, USA

At TaskUs we promise four things: people process technology and transformational growth. As a progressive new-age outsourcer we are flexible agile & quick to respond to clients’ shifting needs. With a unique focus on growth we sit at the intersection of people and technology to deliver deep expertise in cloud-based digital customer services. We don’t want just to support a client’s business – we want to improve its customer experience spark innov... Read more

Call Centers Telemarketing Answering Services BPO

FAQs about Answering Services Agencies

What do answering services agencies do?

Answering Services agencies provide specialised expertise and services to help businesses achieve their objectives in this domain. Their work typically includes strategy development, project execution, ongoing management, and performance optimisation.

What services are commonly offered by answering services agencies?

Services vary by agency but typically include strategic consulting, project-based work, managed services, and training. The exact mix depends on the agency's focus, expertise, and client needs.

How can businesses evaluate answering services agencies?

Businesses often evaluate agencies based on experience with similar industries or business models, case studies and references, clarity of deliverables, communication practices, and alignment with project objectives and budgets.

What pricing models do answering services agencies typically use?

Common pricing models include monthly retainers, project-based fees, hourly rates, or hybrid structures. Pricing varies based on scope, duration, complexity of the engagement, and the agency's expertise level.

Do answering services agencies work with startups and small businesses?

Some agencies focus on startups and small businesses, while others primarily serve mid-market or enterprise clients. Suitability depends on the business's growth stage, budget, and required level of support.

How long does it take to see results from answering services services?

Timelines depend on the nature of the engagement. Some projects may deliver quick wins within weeks, while strategic initiatives may require several months to show measurable impact.

What should businesses consider when selecting a answering services agency?

Key considerations include relevant industry experience, team expertise, communication style, project management approach, pricing structure, and cultural fit. Requesting case studies and references can help validate agency capabilities.